House rules

BUDGET
AMBIENT HOTEL, SIKONDA

Dear Guests!

Welcome to our hotel, and we wish you a pleasant stay, relaxation and a pleasant experience.
we wish you a rich holiday!
All our hotel staff do their best to achieve these goals, but
the cooperation of our guests is essential. To this end, we hold
to take into account and comply with the standards set out below.
The policy is an integral part of the hotel contract.

Log in at
Rooms can be booked from 14.00 on the day of arrival. Earlier arrivals are subject to
possible by arrangement.
If the room is booked before 14.00, the hotel is entitled to charge a surcharge.
Our guests receive a room key card, to which the guest(s) staying in the room
registration is required. Registration requires the accurate completion of the registration form and the
is proof of your identity. Stateless persons and non-EU nationals
the presentation and handing over of a stateless person's identity card or passport in accordance with the law
binding.
Upon receipt of the room key, the guest accepts the hotel's policies.
Reception opening hours: 00.00-24.00

Logout
Please leave the room with your luggage and belongings by 10.00 on the day of departure,
and hand in the key card you receive at check-in at reception. Leaving the room later
the hotel is entitled to charge a surcharge. If, before 16.00 on the day of departure, the
the room is not vacated, you will be charged for one full night's accommodation.
On the day of departure, you can extend your stay for a fee,
if there are no guests in the room that day. The extension is valid at all times
please ask at the reception!
Guests are kindly requested to make sure before leaving the room that.
their valuables and personal belongings are not left in the room, and the magnetic card
from the wall bracket, thus disconnecting the room from the power supply.
After check-out on the day of departure, our wellness area is free of charge. This is
During the stay we provide a luggage room and a wellness changing room on request. The room is equipped with
bathrobes and towels may be used and must be returned intact when leaving the hotel
at the reception.
Please note that if you make a reservation earlier than the date specified in your booking, you will be
want to leave the accommodation you have already booked on the same day, the total duration of the reservation
they must pay the appropriate fee.
Payment for your hotel stay at the latest before your final departure from the hotel
are obliged to pay in the manner specified in the confirmation.
In the event of refusal to pay for any reason, the hotel is entitled to
to retain and enforce a lien on the items you have brought into the hotel.
In case of unpaid check-out, the hotel will, in addition to a police report, take legal action against
its claim against the guest, the cost of which shall be borne by the guest.
The hotel will charge the amount of the subsequently incurred and unpaid fee to the guest's credit card.
was charged to.

Accepted payment instruments, discount cards, currency exchange
- Cash (HUF, Euro)
- Bank card (Amex, MasterCard, Visa, Maestro)
- SZÉP card (OTP, MBH, K&H)
If you have any discount cards in addition to the above, please
please let us know in advance, we are unfortunately unable to credit discounts afterwards.
There is no currency exchange available at the hotel, but our reception staff will be happy to help you.
information on currency exchange facilities nearby.

Guests under 18 years
Children under 18 years of age must be accompanied by a parent or other person with parental authority
stay in the hotel under constant supervision. Accompanying children are responsible for
are responsible for the child's safety and any damage caused by the child.
Guests under 18 years of age may use the hotel services only with the consent of a parent or other person authorised by the
accompanied by a person with legal capacity.
No alcohol service for persons under 18 years of age on the premises of the hotel.
happens.

Visitors
Only guests registered at reception are allowed in the hotel rooms. Please use the
please welcome visitors in the lobby. Guests from outside the hotel are only allowed
in the common areas.
Our guests are responsible for the behaviour of their visitors, including any damage caused.
are owed. Liability for damage caused by the visitor to our guests and/or third parties
liability is excluded.
The hotel will charge the current daily rate for the number of guest(s) over and above the number of guests
charges a fee at the following prices.

Pets
Pets or cats are allowed in selected hotel rooms at an extra charge, subject to availability
you can bring in.
Pets are not allowed in the hotel's restaurants and wellness area.
Pets are not allowed to be left unattended on the hotel premises, and dogs are not allowed on the hotel premises.
the use of a muzzle. Only healthy animals are allowed on the hotel premises, which must be
must be confirmed with a valid vaccination book at the time of booking and at check-in
must be presented. If the animal causes damage, the owner is liable for the full costs.
with responsibility.

Parking
Hotel guests can park their vehicles free of charge in the hotel's open and closed car parks.
parking lot. Parking spaces are available on a first-come, first-served basis.
In the car parks you must drive according to the traffic regulations, in the closed car park the vehicles
speed limit of max. 5 km/h.
If our guests wish to use the car park, they must check in on the check-in page
display the registration number of the vehicle. Refusal or failure to do so
the parking is not available. Our guests can park their car in the other car park caused by
are directly liable to the injured party for the damage.

WIFI
The hotel has a WiFi system, which is free of charge. Guests can use the
WIFI connection password when you check in to the hotel, on receipt of your key card, on a
receive it on time.
The hotel does not guarantee the continuous, uninterrupted operation and availability of WIFI.
guarantees. During or as a result of using WIFI in our guests' devices or
the hotel is not liable for any direct or indirect damage caused by the content of the
responsibility. Our guests use the service at their own risk and responsibility.
recourse.

Phone
There is a charge for using the room phone. The cost of the call is charged by the telephone company
will be automatically charged to your room bill based on the hotel surcharge.
The call will be charged until the handset is replaced and the call is
the conversation is broken down.
Calls within the hotel are free of charge.

Daily cleaning
The hotel cleans the room once a day, between 9.00 and 16.00.
During this period, if the room is cleaned by the cleaners, the room will be marked on the outside door handle "Please,
do not disturb!" warning sign, the room will not be cleaned, so the
the guest cannot claim a reduction in fees or compensation.
For environmental reasons, only towels placed on the bathroom floor
will be replaced by the hotel.

"Please do not disturb me!" warning sign
Hotel staff will clean the rooms continuously from 9 am onwards.
Our guests at "Please do not disturb!" warning sign on the outside door handle of the room
to indicate that hotel staff should not disturb or disturb you, or
knock and do not enter the room.
The "Please do not disturb!" at your own risk and responsibility.
is placed on the outside handle of the front door. If the hotel staff are our guests
"Please do not disturb me" on the doorknob of his room on the day of his departure. warning sign
and you do not answer our phone call or knock on the door, our staff will contact you at 10.00 a.m.
you can enter the room at any time after.
In an emergency situation (e.g. fire, terrorist attack, etc.) without prior telephone call, or
where the hotel has reasonable grounds to believe, on the basis of the information available to it, that
the life, health, safety or property of the guest in the room is at risk, or
may be in danger and the guest does not respond to the hotel's telephone call, the hotel
staff are entitled to enter the room.
The "Please do not disturb!" warning sign resulting from improper use of the
the hotel is not liable for any damage or injury.

Washing, ironing
The hotel offers laundry and ironing services, please use the ironing facilities in the
a laundry bag and our price list (to be ready by 18.00 for drop-off before 09.00).

Meals
The restaurant is open every day from 07.30-21.00.
Breakfast is buffet style (self-service), served on the restaurant buffet table
a choice of food and drink. Breakfast is available from 07.30 to 10.00.
Half board includes breakfast and one main meal (dinner) per day: arrival
starts with dinner on the day of departure and ends with breakfast on the day of departure. In the case of dinner
Half-board is available between 17.30-21.00. The half board dinner or lunch depends on the number of persons
depending on the buffet or four-course meal with choice of menu. Half board
Dinner does not include drinks.
The hotel offers unlimited food from the breakfast and dinner buffet, but from there
no food or drink may be taken out for later consumption. If the hotel has made a reservation in advance
take food and/or drink out of the breakfast room for later consumption without your permission,
then the hotel is entitled to charge 50% per person per meal to your account.
Please dress appropriately for the season and the occasion in our restaurant.
visit.

Food allergy
Our hotel offers lactose-free, gluten-free, vegetarian and other
we can also provide dietary meals. We kindly ask our guests to make special
please let us know your meal requirements before arrival, if possible. Our hotel restaurant
has an allergen disclosure document, which
can be found on the buffet or on our menu.

Other consumption
Food consumed on the hotel premises in addition to the basic service (breakfast and/or dinner)
and beverages can be charged to the room bill and paid on the day of departure.
purchased food and drinks can only be consumed in the hotel room,
not allowed in public places, restaurants, bars, spas.

Children's Playground
The Children's Playground is located on the 1st floor, next to the Snack Restaurant. It is open to children from 6 years
for children under the age of 6 with parental supervision, and independently between the ages of 7 and 14.
Please choose the games in the Children's Playground according to your age
and use them as intended. We will keep the Children's Playground tidy and clean,
drawing and painting is only allowed on the designated boards and drawing board.
Children and their parents are responsible for objects placed in the Children's Play Area.
For intentional damage, the financial responsibility lies with the person who caused the damage or their parent or guardian
We ask that you observe the appropriate behaviour and language in the Children's Playground,
with adults and children alike. All children using the Children's Player
are obliged to comply with the playroom rules, which are explained in the
On a notice in the children's playground. To protect the health of sick
children or their sick adult companions are not allowed to visit the Children's Playground.
Anyone who breaches this policy will be excluded from the services provided by the Children's Playground.
and may not use it again during your hotel stay.

Electronic surveillance system in the hotel area
Electronic monitoring of movement inside and outside the hotel, inside and outside the building
surveillance system (cameras), during which personal data containing
pictures are taken. The camera system is operated by the hotel. The observations and
the purpose of recording images is to protect the life and limb of persons on the hotel premises.
the safety of persons staying on the hotel premises and the hotel's
protection of second-hand property.
By entering and staying at the hotel, our guests consent to.
consent to the processing of images and acknowledge in the privacy policy
included.

Hotel tools, equipment
Guests are obliged to use the hotel's facilities and equipment as intended. A
damage resulting from improper use or extra cleaning by the hotel
at their request, but no later than before they leave.
The furnishings and equipment of the hotel may only be removed from the hotel premises
may be exported with your prior written consent. Any rearrangement of the hotel room, furniture
may only be moved by a member of the hotel's staff or a designated agent.
It is a criminal offence to remove hotel property without the prior written consent of the hotel
and in this case the hotel will take the necessary criminal and civil legal measures to
steps to take.
Failure of any of the hotel's equipment, fixtures and fittings
guests are required to notify the hotel. Guests are not entitled to claim the fault on their own
correct or attempt to correct it themselves. Liability for any resulting damage shall be borne by
hotel excludes. The guest is liable for the cost of the repair, which is
will be charged to the guest, as evidenced by the hotel's invoice.

Security
All guests are obliged to comply with the hotel's fire safety policy. In the event of a fire alarm
the building must be evacuated immediately, in accordance with the escape routes, for the safety of each other
with care!
Fire extinguishers are located in the hotel corridors, floor by floor. In case of fire, our guests
must immediately alert the reception.
Unjustified use of manual call points in the hotel building
the person who caused the damage, or his or her legal representative, is financially liable for the damage.
Storing flammable or explosive materials in the hotel room and using your own
the use of coffee machines, water heaters, irons and other electrical appliances is prohibited. Ironing
or for laundry needs, please contact the hotel reception.
The hotel is entitled to terminate the agreement for the provision of accommodation with immediate effect
terminate the contract if the room made available to you is not being used for its intended purpose (or
other areas of the hotel) or do not comply with the hotel's safety rules and regulations.
Items not allowed on the hotel premises
The hotel prohibits the following items:
- classified as corrosive, flammable chemicals or substances in the legislation in force
things,
- classified as a fire and/or explosion hazard under the legislation in force
certified materials,
- fireworks, firecrackers, their parts and components,
- waste, harmful to the environment, harmful to health,
- psychotropic substance (drug),
- food and drink (including alcoholic beverages) purchased outside the hotel,
- a particularly expensive, valuable object of great value, a museum object.
The hotel may, upon the guest's prior written request, authorise in writing the non-admission of
bringing things onto the hotel premises.
If a guest brings any item that is not allowed to be brought into the hotel without the prior written permission of the hotel.
on the hotel premises, the hotel may remove or have removed at the guest's expense.
The hotel excludes any liability for damage to property taken without permission.
Our guests are fully liable for all legal and financial damages and losses,
caused by the unauthorised introduction to another guest, a third person or the
hotel.

Smoking
The hotel is a non-smoking hotel. This means that in the enclosed areas of the hotel (including the
including guest rooms), in public areas - with the exception of designated smoking areas - it is prohibited to
smoking or using electronic cigarettes.
Smoking is allowed only in designated areas, which are located in front of the hotel entrance.
space and the designated area at the exit of the outdoor pool. With the exception of these locations, the hotel
Smoking is prohibited throughout the whole area! Failure to observe this 50.000 Ft extra cleaning
and will incur a deodorisation fee.
The hotel's employees have the right to check guests and other persons staying on the hotel's premises
warn any other person to comply with this rule or to stop smoking,
to stop smoking electronic cigarettes. Our guests and other persons staying on the hotel premises
any person is obliged to comply with this Regulation and to comply with any request to do so.
If any guest or other person on the hotel premises commits an offence
the hotel is fined by the competent authority under the relevant legislation for its conduct
the hotel shall be entitled to impose a fine on the person who has committed the infringement.
to charge or claim payment of the amount of the fee.

Illness or death of the guest
If, during the period of use of the accommodation service, your guest
fall ill and are unable to act on their own, the hotel will offer medical assistance
up. Guests take the offered medical assistance at their own risk and responsibility.
recourse. The doctor is not an employee, agent or contributor of the hotel, the
the hotel is responsible for the diagnosis, the therapy used and its consequences
excludes. In the event of illness/death of a guest, the hotel will reimburse the costs of the
a claim by a relative, heir or payer of the sick/deceased person; the
any medical and procedural expenses, services received before the death
and in the event of sickness/death, in equipment, fixtures and fittings
for any damage caused.
In the event of a contagious illness of a guest, the hotel is entitled to a refund or compensation
terminate the hotel contract with immediate effect without notice. In this case, the guest may cancel the
must leave the hotel with your luggage within the period specified in the hotel's notice of cancellation
to leave together at their own expense.

In case of contagious diseases, the hotel is obliged to comply with the provisions of the NM 18/1998.
(The Regulation sets out what must be done in the event of an infectious
in case of illness. The regulation states that if such a suspicion exists, the hotel will call a doctor,
and he or she determines whether the guest is contagious or not.)
Abnormal behaviour
For the peace of mind of our guests, the hotel is closed after 22.00 hours, except for
for organised or authorised events or programmes - no noise or music,
noisy activities, sound effects, television with a disturbing volume in the room,
radio, etc.
Any conduct or behaviour on the hotel premises, regardless of the time, which
disturbs the peace, safety, security or privacy of others; harassment
is, or may be, likely to intimidate others.
A hotel staff member is entitled to warn any disorderly and/or noisy guest.
The first warning is free of charge, the second and third warning will be charged to the hotel.
charge the warned guest 5.000 HUF per room. A
after the third warning, the hotel is entitled to terminate the hotel contract unilaterally,
terminate the contract with immediate effect and the guest will be refunded and/or compensated by the hotel
expel you immediately without any obligation.
The hotel excludes all liability for any damage caused by the guest's behaviour.
causes to other guests.

Objects found
Lost property should be left at reception, where it will be registered. Food,
food items and medicines will be destroyed by the hotel. Items that can be stored in the
hotel for 3 months. If the rightful owner of the found object comes forward,
by presenting and signing a document proving your identity. A
postable items on request (after payment of the postage by the Guest) by postal
will be returned to its owner.
The hotel's liability for damages
Please note that for any valuables left in the room.
our hotel cannot be held responsible. Please leave your valuables in the safe in your room
kindly place it!
Our guests use the hotel facilities, wellness and other services as intended,
use it with awareness and knowledge of your own health, physical and mental condition, and
and therefore not fit for purpose or not in accordance with the guest's actual health and physical condition,
for damage resulting from use or strain appropriate to his/her mental state
the hotel excludes any liability for.
Guests may request a wake-up call at their own risk, as a gesture of courtesy from the hotel.
is not part of the hotel's contractual service. The requested wake-up call
or late wake-up calls, the hotel will not be liable for any damages resulting from
responsibility.

Data protection
By booking a room and logging in, our guests provide their personal data with their personal consent
transfers it to the hotel for processing in accordance with the hotel's privacy policy
is done according to. Our hotel guests are current, past and future hotel guests.
third parties, including close relatives of the guest, only
with the prior written consent of our guests.
This information ban does not apply to requests made under the law.
The Guest acknowledges that the Hotel is obliged by law to provide the following services
provide the requesting authority with the personal data of the guest requested in the request,
if the legal conditions for doing so are met. The law, an official or judicial decision
the hotel cannot object to the provision of data based on the decision.
Error report, other information
Finally, we invite our guests to familiarise themselves with the hotel's operation, the hotel room,
or any comments about the behaviour of other guests at reception
please let us know immediately so that we can find a solution as quickly as possible.
to be born. We cannot deal effectively with subsequent comments.

Their help,
thank you in advance for your cooperation!

For further questions
Further information about our services and how to use them can be obtained from the hotel reception.

We trust that your time off will be as enjoyable and uninterrupted as you expect!

We wish you a pleasant stay in our hotel!

Best regards,
Violetta Geiger
hotel manager
Komló-Sikonda, 01 July 2024